Courtesy Clerk

Feb09

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With a focus on providing superior customer service, courtesy clerks bag customer orders, take grocery orders to the customers’ vehicles and retrieve carts in an efficient, safe and courteous manner; also take “go-backs” back to shelves and sweep aisles, clean up spills, clean checks stands, carts, restrooms, whatever is needed to ensure a clean and inviting grocery store.

Call (928) 474-4495

Some Job Responsibilities include: 

• Maintaining a positive and friendly attitude towards customers and fellow team members.

• Engaging with customers through smiles, greetings, providing product locations, helping take grocery orders to customers’ vehicles and genuine thank yous.

• Focusing on providing fast and friendly customer service.

• Properly bagging customers’ purchases.

• Taking grocery orders to customers’ vehicles.

• Collecting grocery carts from parking lots.

• Taking “go-back’ items back to shelves where they are merchandised.

• Providing general store cleaning including the cleaning of check stands, grocery carts, the parking lot, restrooms, product spills, grocery aisles and sales cases.

• Refilling plastic bag and paper sacks and any other check stand supplies.

• Emptying trash receptacles throughout the grocery store.

 
Performs other duties as needed or assigned by management. Must be at least 16-years old. 

JOB REQUIREMENTS:

Ability to:   With both customers and team members, remain helpful, tactful and courteous at all times. Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. Retrieve grocery carts from the store’s parking lot. Learn the product locations of the items sold in the store. Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures. Be dexterous enough with hands and fingers so as to be bag groceries and use any necessary tools and equipment. Openly and professionally communicate through body language, facial expressions and speech. Listen to and understand verbal and non-verbal communication of customers and fellow members. Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies. Lift up to 50 lbs. Occasionally work in walk-in coolers and/or freezers,